Privacy Policy
Last updated: 2026
This Privacy Policy explains how Quenvira ("we", "our", "us") collects, uses, stores, and protects personal data when you visit our website or use our services. We are committed to handling personal information responsibly and in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Company Information
Business Name: Quenvira
Address: 35 Ahmed Bin Ali St, Doha
Phone: +971554185240
Email: info@quenvira.com
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Full name
- Email address
- Phone number
- Travel preferences and inquiries
- Information provided via contact forms
- Technical data such as IP address, browser type, and device information
We only collect data that is necessary for providing our services and responding to user requests.
3. How We Use Personal Data
Personal data is processed for the following purposes:
- Responding to inquiries and contact requests
- Providing travel-related consultations and services
- Communicating service updates or important information
- Improving website functionality and user experience
- Ensuring website security and preventing misuse
We do not use personal data for purposes that are incompatible with those listed above.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- User consent
- Performance of a service requested by the user
- Compliance with legal obligations
- Legitimate business interests, provided they do not override user rights
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable core website functionality
- Analyze website traffic and performance
- Improve usability and content relevance
Users can manage or disable cookies through their browser settings. Disabling cookies may affect certain website features.
6. Data Sharing and Third Parties
We do not sell or rent personal data to third parties.
Personal data may be shared only with trusted service providers when necessary for operational purposes (such as website hosting or technical support), and only under strict confidentiality and data protection agreements.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. While no system is completely secure, we continuously review and improve our security practices.
9. User Rights Under GDPR
Users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, users may contact us using the details provided below.
10. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect user data in accordance with GDPR requirements.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of those websites.
12. Children's Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be published on this page with an updated revision date.
14. Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Email: info@quenvira.com
Phone: +971554185240
Address: 35 Ahmed Bin Ali St, Doha